Privacy Policy
Effective Date: 3/6/2025
1. Introduction
Welcome to Tether (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you use our Voice over Internet Protocol (VoIP) services (“Services”).
2. Information We Collect
We may collect and process the following information:
2.1 Personal Information:
Name, address, email address, and phone number.
Payment information (e.g., billing address, payment method).
Account credentials (e.g., username, password).
2.2 Service Usage Information:
Call logs (e.g., timestamps, duration, phone numbers).
Device information (e.g., IP address, browser type, operating system).
Customer support interactions.
2.3 Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance user experience and gather analytics.
3. How We Use Your Information
We use the information collected for the following purposes:
3.1 Service Delivery:
To provide, manage, and maintain our VoIP services.
To process payments and manage billing.
3.2 Customer Support:
To respond to your inquiries and resolve technical issues.
3.3 Security and Fraud Prevention:
To protect against unauthorized access, abuse, or fraudulent activity.
3.4 Legal Compliance:
To comply with applicable laws, regulations, and legal obligations.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following cases:
4.1 Service Providers:
We may share your information with third-party service providers who assist in delivering our Services (e.g., payment processors, technical support).
4.2 Legal Requirements:
We may disclose information if required by law or to protect our legal rights.
4.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.
5. Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Object to or restrict certain data processing activities.
Withdraw consent where applicable.
To exercise these rights, contact us using the information provided below.
7. Security Measures
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
privacy@tethervoip.com